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| Resources & Information - Emergencies & Necessities on Madeira |

| The Chemist 'Farmácia' Has The Familiar Green Cross Outside, And Can Be Found In Larger Towns |
| MEDICAL EMERGENCIES ON MADEIRA In the event of injury or illness whilst on the Madeira, it is well equipped to deal with most problems locally, and if not it is not so far to reach the main Madeiran hospitals in Funchal. If the situation is serious phone 112 for all emergency situations. 'Out Of Hours' Emergency Most of the larger towns have a health centre 'Centro de Saude' with a doctors surgery, Some have accident and emergency facilities. If you can confirm your nearest one is open and can get there, then you should try that. You have the option of an ambulance by phoning 112 if the situation is serious. This may be chargeable, depending on your circumstances. If you are in a hotel, ask at reception for help. There are also many private doctors practices on Madeira, but if you are able you should clarify the costs, and establish whether your medical insurance policy would cover these expenses. If possible take your passport, E111 (european citizens health card) or equivalent health insurance document, and/or any private health or travel insurance documents you may have. If you are resident in Madeira then you should have a state health card (Cartão de Utente, or similar). Take this, and any private medical insurance documentation. You apply for the Cartão de Utente, by taking your residency permit to the reception of your local health centre on Madeira. Madeira Ambulance Services If you need an ambulance, ask at your hotel reception, or phone 112 to request one. They are normally provided by the Fire Brigade. 'Weekday Daytime' Emergency If you are staying at a hotel, you can probably ask at reception to arrange a doctors appointment. Alternatively you can go to the local 'Centro De Saude' (Health Centre) and wait there to see a doctor. Take your passport, E111 or equivalent health insurance document, and/or any private health or travel insurance documents you may have. If you are resident on Madeira and have a Cartão de Utente, or similar, that should be all you need. Private Medical Treatment on Madeira Check in the phone book or in the Products & Services or Professional Services sections of this website to find private doctors and large practices respectively. If possible, try and determine the basis of charging and whether you have medical insurance to cover your needs, before committing yourself to treatment. You can also check the yellow pages book, or online using the keywords 'médicos' and the name of your nearest town. Pharmacies / Chemists (Farmácias) Pharmacies 'Farmácias' are fairly plentiful on Madeira and many are open long hours and are situated in central locations. There is a duty roster, which means that they take turns to open late. They all display the traditional 'green cross' sign outside. There are too many to list here, but you can check the section Chemists & Pharmacies on this website or the yellow pages using the word 'farmácia', or search online using the same keyword and the name of your nearest town. Chemists are run by well trained staff, and they might be able to offer advice on remedies for minor ailments. Dentists Dentists are notoriously expensive on Madeira, so travellers are well advised to ensure their teeth are in good shape before travelling, and also ensuring that they have travel or private medical insurance that will cover them in the event of dental problems. If you are staying at a hotel it is worth asking at reception whether they have any special arrangements or can recommend a dentist. There is no choice but to go private, and you should check the costs and whether you are covered by medical insurance before committing yourself. You can find dentists through this website in the section Dentists & Dental Care or under Professional Services for large practices. Or, you can check the yellow pages book or online using the keyword 'dentista' and your nearest large town, but prices may well be higher for foreigners in an emergency, especially where there might be thought to be private travel or medical insurance covering the cost. If you have a dental emergency on a weekend or public holiday or at nightime, you will probably need to go to Funchal for treatment - telephone 291 207676 for further information. |
| OTHER EMERGENCIES Madeira Fire Brigade Known as the 'Corpo de Bombeiros', the fire brigade are situated near most major towns. In the event of fire or other serious emergency phone 112 to get assistance or report an incident. Madeira Coast Guard 'Guarda de Litoral'. Phone 112 to get assistance or report an incident, or 291 230 112. Madeira Police In an emergency you can phone 112. Most major towns have a police station or police prescence throughout the day and night. If the situation is not an emergency, then you can phone 291 208 400 for advise, or ring or visit your local police station. Via Rápida (Motorway) breakdown If you breakdown on the motorway phone 800 290 290 for assistance. There are plenty of cameras along the busiest sections, so you may find help is on the way before requesting it. Be aware that mobile phones may not work inside the tunnels. Madeira Airport Phone 291 524 941 for advice if your problem is concerns Madeira Airport. International Red Cross Telephone 291 741 115. British Consulate Funchal The British Consulate can assist with the following problems, other consulates and embassies may have different arrangements. - Issue emergency passports. - Contact relatives and friends and ask them to help you with money or tickets. - Tell you how to transfer money. In an emergency, cash you a sterling cheque worth up to £100 if supported by a valid banker's card. - As a last resort, in exceptional circumstances, and as long as you meet certain strict rules, give you a loan to get you back to the UK, but only if there is no-one else who can help you. - Help you get in touch with local lawyers, interpreters and doctors. - Arrange for next of kin to be told of an accident or a death and advise on procedures. - Visit you if you have been arrested or put in prison, and arrange for messages to be sent to relatives and friends. - Put you in touch with organisations who help trace missing persons. - Speak to the local authorities on your behalf. The British Consulate is based in Avenida Zarco in Funchal, the daytime telephone number is 00351 291212860. It is only open Monday to Friday 9.30am to midday, but in emergencies only, British Citizens can phone 00351 962720557. Fax number : 00351 291212869 |

| Each Large Town Has A Fire Station 'Bombeiros' Nearby |
| NO RESPONSIBILITY CAN BE ACCEPTED FOR THE ACCURACY OF INFORMATION SHOWN HERE. IT IS PROVIDED ON A 'BEST ENDEAVOURS' BASIS please use the CONTACT US button to report any inaccuracies or provide updates, thank you |
| MADEIRA NATIONAL EMERGENCY NUMBER - 112 NATIONAL INFORMATION NUMBER - 118 MORE USEFUL NUMBERS AT THE BOTTOM OF THIS PAGE |
| FUNCHAL FIRE BRIGADE Avenida Calouste Gulbenkian Ed. 2000, 9000-011 tel: 291 211 014 Rua Matadouro 1, 9050-100 tel: 291 223 056 POLICE (tel : 291 208 400) Rua Francisco Franco, 9000-083 tel: 291 220 800 Rua São João Deus 7, 9000-028 tel: 291 281 230 Rua Infância 28, 9050-039 tel: 291 241 422 HOSPITALS & CLINICS Hospital Cruz de Carvalho 57 Avenida Luís Camões, 9000-168 tel: 291 705 600 Hospitais dos Marmeleiros Estrada Marmeleiros, Monte, 9050 tel: 291 705 730 Hospital Doutor João de Almada Quinta Santa, Monte, 9050 tel: 291 780 300 / 291 705 700 Clínica Santa Luzia (24 Hour Service) Rua Torrinha 5, 9054-516 tel: 291 200 000 Clínica Estrada Monumental Centro Monumental Lido tel: 291 771 020 Clínica Rua Pombal 31-Bloco A, 9050-075 tel: 291 755 300 Clínica R Latino Coelho 60,2º-A, 9060-155 tel: 291 204 480 CHEMIST - 24 HOUR Estrada Monumental 456 tel: 291 776 860 CÂMARA DE LOBOS FIRE BRIGADE Rua Carreira 11, 9300-039 tel: 291 911 444 7A, Casas Próximas Curral das Freiras 9030-040 tel: 291 712 533 POLICE Rua Doutor João A Ornelas , Estreito C de Lobos 9325-032 ESTREITO tel: 291 948 024 Rua Padre Pita Ferreira, 9300-117 tel: 291 911 040 Quinta Grande, 9300 tel: 291 940 666 CLINIC 9325 Estreito Câmara de Lobos tel: 291 948 151 SANTANA POLICE Achada Pampilhar Santana, 9230-083 tel: 291 572 403 SÃO VICENTE POLICE Passo Vicente, 9240-217 tel: 291 846 229 |
| CALHETA FIRE BRIGADE 9370-133 Calheta tel: 291 827 204 Ladeira Lamaceiros 9370 Arco Da Calheta tel: 291 827 334 POLICE Vila Calheta, 9370-133 tel: 291 822 422 CLINIC St da Estrela, Calheta, 9370-111 tel: 291 823 456 MACHICO POLICE Vila Machico, 9200 tel: 291 965 574 PONTA DO SOL POLICE Rua Padre Leão Henriques, 9360-216 tel: 291 972 223 CLINIC Vila Ponta do Sol, 9360-217 tel: 291 972 291 PORTO MONIZ POLICE Estrada Regional, 9270 tel: 291 853 361 CLINIC Rua Dr João de Françacosme tel 291 850 170/ 291 853 204 RIBEIRA BRAVA FIRE BRIGADE Ponta de Vermelha, 9350 tel: 291 952 114 & 291 952 281 POLICE Muro, 9350-212 tel: 291 952 159 CLINIC Largo 1º Maio, 9350-128 tel: 291 957 300 SANTA CRUZ POLICE Praça Doutor João A Freitas, 9100-157 tel: 291 524 767 Rua Camélias , Camacha, 9135-200 tel: 291 922 530 PORTO SANTO FIRE BRIGADE R D. Berta M T Aguiar, 9400-154 tel: 291 982 115 POLICE Lombas Porto St 9400-065 tel: 291 982 615 Esquadra da Cidade Matas tel: 291 982 423 Clinic Rua Dr José Diamantino Lima tel: 291 980 060 |
| USEFUL NUMBERS FOR POLICE, FIRE BRIGADE, HOSPITALS, CLINICS, & A 24 HOUR PHARMACY NUMBER These are provided on a best endeavors basis, but we will be pleased to make any corrections or additions - please email them to feedback@madira4u.com, or use the 'Contact Us' form |






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| Other Consulates Austria : Tel (00351) 291 206 100 Belgium : Tel (00351) 291 210 200 Brazil : Tel (00351) 291 227 250 France : Tel (00351) 291 200 750 Germany : Tel (00351) 291 220 338 Holland : Tel (00351) 291 703 803 Italy : Tel (00351) 291 223 890 Norway : Tel (00351) 291 741 515 South Africa : Tel (00351) 291 223 521 Sweden : Tel (00351) 291 233 603 USA : Tel (00351) 291 235 636 |