madeira4u - Travel - Taxis & Minibuses, Taxi Private Hire On Madeira & Porto Santo
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Taxis, Minibuses & Private Hire on Madeira & Porto Santo

You will find hundreds of taxis on Madeira island, far too many in fact. Funchal alone has
nearly 500, whereas the other regions on the island are likely to have over 30 each.
Porto Santo island also has around 20.

Taxis are instantly recognisable by their yellow and blue colouring, mostly Mercedes. All
should be licenced, and all should have predefined prices for certain routes displayed
inside for passengers to see. All private hire is done through the regular street taxis, but
you should be aware that taxi's are not licenced excursion operators, so if you stop off
somewhere on a trip, you are not insured once you step outside the taxi.

All normal taxis and liveried minibuses should have meters, which should be switched
on for your journey, unless you have hired a taxi for a period of time, for a half day
excursion, for example. If you hire a taxi and the meter is not present then it is for
tourist and excursion use.

All taxis without meters MUST by law have a price list in the window or somewhere
available for clients. It must say either a price per kilometer or for instance specific
prices from town to airport etc. So before entering this taxi, you should ask for their
price list if it is not visible in or on the car.

However, you should take care to avoid some unscrupulous taxi drivers. Tourists and
foreigners can be considered a prime target to make something extra, and there are
many anecdotal examples of charges well over the correct price, though normally a few
extra euros would be nearer the mark. Hence, it is quite important to look for the meter
or ask for a price before getting into a taxi.

Several taxi drivers / companies have websites booking services that tell you the price
before booking. The best way to find these would be to do a search on google or other
search engine using the keyword 'taxi' & 'madeira', or 'airport transfer'. Otherwise you
can use the same keywords on the Yellow Pages website - see the link below, or search
the classified ads using the search box on this website.

To hire a taxi or minibus for a day or half day, perhaps for an excursion, can be
economical, especially if the taxi is full.  You will sometimes see these prices displayed
in Funchal, though you are of course free to negotiate your own deal.

Tipping is optional, though it should be said that local people rarely tip for anything.
However, if you think the taxi price was fair and everything else was satisfactory, then a
tip would be welcomed, as the taxi running costs are quite amazing and customers far
too few.

You can ask the taxi driver for a receipt for your fare, and if you intend to complain about
the service or the price charged you must ask for a receipt, and retain it as proof of the
journey or price paid.
USE THE KEYWORDS 'TAXI' &
'MADEIRA' OR THE NAME OF THE
TOWN YOU ARE TRAVELLING FROM

YELLOW PAGES
If you would like
to advertise on
the pages of the
travel section,
please click here
Use the side bar menu to find your category, or
use the search box. If  you want to a
taxi in
Funchal, use keywords TAXI FUNCHAL
AIRPORT TRANSFERS TO FUNCHAL - 2007 RATES
The Taxi Association Of Madeira Published The Following Transfer Rates
For 2007

Rotunda do Infante (Funchal Centre) €30.00
Hotel Zone (Monumental) €35.81
Hotel Madeira Palácio €38.71
Hotel Atlantic Gardens €41.60

Funchal taxis use meters, and the exact price may differ from that shown.
The rates shown are for a normal size taxi, excluding waiting time and any
additional charges payable. 6 & 8 seater taxis incur a 25% surcharge
FUNCHAL TAXI RATES FOR EXCURSION HIRE - 2007
(Madeira off meter charges)

4 Seater Taxi - €9.78 Initial Charge, €27.14 For Each Hour
6 & 8 Seater Taxi €11.64 Initial Charge, €27.14 Each Hour
FUNCHAL / METERED TAXI RATES 2007/2008
Taxis are available at Madeira and Porto Santo airports and
the main hotels, and there are taxi ranks in a number of
streets and squares in Funchal and Vila Baleira. The normal
drop rate is €1.70. On working days between 10 p.m. and 7 a .
m. and on Saturdays, Sundays and public holidays the drop
rate is €2.00. An amount of no more than 50% is charged for
any luggage over 30 kg , to be agreed on in advance.

Source - Madeira's Official Tourism Website 2007
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CLICK HERE FOR
A LARGE STREET
MAP OF FUNCHAL
CLICK HERE FOR
A LARGE MAP OF
MADEIRA
CLICK HERE FOR
A LARGE MAP OF
PORTO SANTO
Madeira Taxi Regions

Madeira is split into 11 regions,
each region being named by
the major town within. Most the
taxis wait in the main towns.

The 11 regions of madeira are:
Calheta
Câmara de Lobos
Funchal
Machico
Ponta do Sol
Porto Moniz
Porto Santo Island
Ribeira Brava
Santa Cruz
Santana
São Vicente
TAXI RANK, AVENIDA DO MAR, FUNCHAL
Madeira Taxi Cab Livery
You can advertise on the travel section pages, at the rates shown here, or with lesser
rates in 'classified ads' in the
Products & Services section. Travel section pages are
reserved for advertising from travel companies serving Madeira & Porto Santo, such as
Airlines, Flight Operators, Travel Companies & Organisers, Travel & Flight Comparison
Websites, Flight Finder Websites, Bus & Coach Services
(Public, Private Hire &
Excursions),
Car Hire, Taxis, and other forms of Private Hire Vehicles for leisure use.
Advertisers must agree to the general terms & conditions and follow the advertisement
submission requirements, before submitting their advertisements
- CLICK HERE
COMPLAINTS

Unlike other businesses and public services, taxi drivers are
not obliged to have a complaints book (Livro de Reclamacões).

The consumer protection authority for Portugal is :

DECO (Associação Portuguesa para a Defesa do Consumidor)
Rua de Artilharia 1,  nº 79, 4º ,
1269-160 Lisboa,
Tel : 00351 213 710 200

Their advice is that In order to make a formal complaint
(about either a specific driver or taxi company or a general
complaint about taxis on Madeira, you should contact :

Direcção-Geral de Transportes Terrestres e
Fluviais,Ministério das Obras Públicas, Transportes e
Comunicações

this is the authority that fiscalises and inspects taxi drivers
and taxi companies.  
website , OR

Antral ( Associação Nacional dos Transportes Rodoviários
em Automoveis Ligeiros)

most taxi drivers / companies are members there. website

Complaints must always be done in writing, sent by
registered mail with "aviso de recepção" (proof of delivery).

There is a taxi association based on Madeira, but their ability
to deal with complaints is doubtful.

AITRAM
Conjunto Habitacional de Santo António
Rua Antero de Quental, Bl.A Anexo-Loja 3
Santo António
9020 - 217 Funchal
Tel: 00 351 291 765760 / 778 / 779
E-mail: aitram-madeira@mail.pt

Also, it is probably worthwhile to make Madeira Tourism
aware of any problems, but as they are already well aware of
the tourist overcharging problem and do nothing about it, it is
doubtful that you can expect any positive action.

Direcção Regional do Turismo
Avenida Arriaga, 18
9004 - 519 FUNCHAL
E-mail: info@madeiratourism.com
Tel: 00 351 291 211900
Fax: 00 351 291 232151
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